Learn and apply methods for designing, operating, and optimizing Supply Chains
We offer a 7-Step Process for designing local, regional, and global supply chains. In addition, we can teach you how to apply industry-wide standard methods for operating and optimizing your existing supply chains end-to-end. This includes Sales and Operations Planning (S&OP), Value Stream Mapping for Loss Elimination, Theory of Constraints, Work Process Improvement, and Customer Service Operations.
Sales and Operations Planning (S&OP) is an industry-wide integrated business management process through which the executive/leadership team continually achieves focus, alignment and synchronization among all functions of the organization. Within this process you will find Demand Planning, Business Planning, and Supply Planning.
- Demand Planning is a multi-step process used to create reliable forecasts. Effective demand planning can guide multi-functional partners to improve the accuracy of volume and revenue forecasts, align production and inventory levels with peaks and troughs in demand, and enhance profitability for a given channel or product.
- Business Planning involves developing the operating strategy, leading the resolution of demand and supply issues, long-term capacity planning, business continuity planning, and supply chain cost/inventory management.
- Supply Planning is the component of supply chain management involved with determining how to best fulfill the requirements created from the demand plan. This is accomplished through rough cut capacity planning. The objective is to balance supply and demand in a manner that achieves the optimal customer service, cost, and inventory.
Value Stream Mapping for Loss Elimination is a lean-management method for analyzing the current state and designing a future state for an existing supply chain. The focus is to eliminate activities that do not add value.
Theory of Constraints is a methodology for identifying the most important limiting factor (i.e. constraint) that stands in the way of achieving a goal and then systematically improving that constraint until it is no longer the limiting factor. In manufacturing, the constraint is often referred to as a bottleneck.
Work Process Improvement streamlines work processes and improves workflow by assessing the entire operation from top to bottom and looking for areas of improvement. Steps include defining the current state, designing the ideal state, and then putting a plan in place to move from current state to the ideal or aligned to future state.
Customer Service Operations involves ordering, shipping, and billing. It is also important to measure your performance, using both internal metrics as well as external data collected from customers (e.g. via surveys, delivered on-time, overage/short/damage, and out of stock data).